Effective Date: June 20, 2025
At Hunger0, customer satisfaction is our priority. We strive to ensure all food orders are accurate, fresh, and delivered in a timely manner. This Refund and Returns Policy outlines the conditions under which refunds, replacements, or returns may be granted.
The returns would happen within 3 to 4 days and also the damaged and defective items would be processed within 4 to 5 days .
Due to the nature of food items, returns are not typically accepted. However, refunds or replacements may be offered in the following situations:
The order received is incorrect, such as wrong items delivered.
The food is spoiled, stale, or unfit for consumption at the time of delivery.
The delivery is significantly delayed (subject to local service conditions).
The order was not delivered at all despite confirmation.
To be eligible, customers must raise the issue within 1 hour of receiving the order, with valid proof (such as photos or video evidence).
Refunds or replacements will not be processed for:
Change of mind after the order is placed.
Delays caused by incorrect address or unavailability of the customer.
Items consumed or partially consumed.
Complaints made after the specified time window (1 hour from delivery).
To initiate a refund or replacement request, please contact our support team via:
The refunded amount would be credited to the customer’s bank account within 3 to 4 days.
📧 Email: hello@hunger0.com
📞 Phone: +91 8764439400
Order ID
Description of the issue
Photo or video evidence (if applicable)
Preferred resolution (refund or redelivery)
Once your request is verified, refunds (if approved) will be processed within 5–7 business days via the original payment method. You will receive a confirmation once the refund has been initiated.
Orders once placed cannot be canceled after they are prepared or dispatched. However, in case of a system error or payment issue, please contact our support team immediately for assistance.
The products would be delivered to the customers within 4 to 6 days.
If you have any questions about this Refund and Returns Policy, please reach out:
📧 Email: hello@hunger0.com